Fryhard Takeaway

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Reviews of Fryhard Takeaway

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  Tee Added November 11, 2022

  ★ ★ ☆ ☆ ☆
  Might need to have the staffs watches recalibrated, after waiting 20 minutes and then asking staff how much longer we were told almost ready, our wait in total was 45 before food was handed over which felt excessive as the store was not all that busy.
  Chips were burning hot, nuggets and burgers were room temperature.
  Not ideal with 2 small hungry kids in tow, had we have known the actual wait time we would have gone elsewhere
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  Naomi H Added November 08, 2022

  ★ ★ ☆ ☆ ☆
  This place has really gone downhill in the past couple of years. Burger buns are often stale, and the chips are soggy and old. It's quite a shame as we really used to like Fryhard and had delivered regularly through UberEats.
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  Sharon Whip Added November 02, 2022

  ★ ☆ ☆ ☆ ☆
  Terrible wait - how hard can it be to make two burgers. When I ordered I was told it would be 45. When I arrived After 45 minutes I was told it will be another 20 minutes. That was 15 mins ago. Still waiting. Unorganized chaos.
  
  Finally got our order after an hour and a half. We have just moved into the area and will not be going back
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  Peter Beahan Added October 31, 2022

  ★ ★ ★ ★ ★
  I've been back a couple of times since my review below and the service and food were back to their usual very high standard. Excellent fish and chips, ready when I expected them. Well done team.
  
  Great Food, slow service. Online order paced at 6:06. Promised at 6:45. Waited another 15 minutes until 7:00. Part of the order sat in the warming box for 20 minutes. Lots of other people waiting too. Never used to be like this.
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  Justin R Added October 21, 2022

  ★ ☆ ☆ ☆ ☆
  Once good, not anymore
  After 5-6 visits, I’ve given too many second chances. Never again
  
  Every time I’ve been told 25min wait, it’s been 1hr. If I’m told 45-50mins, it is 1.5hrs
  
  I wait at the shop and watch an abundance of staff standing around, no guidance, no hustle, no organisation.
  6 staff will watch one of them slowly rearrange the food in the cabinet.
  Always hiring junior staff with no ambition, that don’t want to be there, that don’t know what to do to get the job done.
  
  My last order was a huge let down as well. Soggy cold chips, stale bun and very little good about it.
  
  Don’t be fooled by previous awards they’ve won, this isn’t the same shop.
  
  Edit: Thanks for the reply but I am a different person to the one you’re referring to. I did a phone order at 5:48 and picked up 6:45. Regrettably I did not request a refund at the time. Must have been another person in my boat.
  This isn’t a one off thing, it’s the same every time :(

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